Expert Painting LLC Privacy Policy

Last updated: January 2026

At Expert Painting LLC, your privacy matters. This policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services. We believe transparency and trust are part of delivering high-end, professional service.

Information We Collect

We collect information you voluntarily provide when you:

Request a quote
Fill out a contact or referral form
Use our cost calculator tools
Download checklists or other resources
Inquire about services, discounts, or promotions

This may include:

Name
Email address
Phone number
City and ZIP code
Project details or notes you submit
Any information you choose to include in a form or message

Providing this information is optional, but required if you want us to respond or provide services.

How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Schedule estimates and appointments
Provide project information and service updates
Deliver requested resources, such as downloadable checklists
Apply eligible discounts (including military or promotional offers)
Send follow-ups related to quotes, invoices, or completed projects
Improve our website, tools, and customer experience

We do not sell, rent, or trade your personal information.

Calculators, Downloads, and Resources

Some pages on our site include:

Cost calculators
Downloadable PDFs or checklists
Special offers or discounts

When you use these tools or request downloads, the information you provide may be stored so we can:

Deliver the requested resource
Follow up if you ask for assistance
Improve the accuracy and usefulness of our tools

These features are informational and do not create a service agreement or final pricing.

Customer Relationship Management (CRM)

Contact and inquiry information may be securely stored in our customer management system (Jetpack CRM) to help us manage:

Quotes and estimates
Client communication
Project history
Follow-ups and reminders

Access to this information is limited to Expert Painting LLC and is used solely for business operations.

Email and Communication

If you contact us or request information, we may send:

Replies to inquiries
Quote or invoice notifications
Appointment confirmations
Service-related follow-ups
Review or feedback requests
Occasional service or promotional messages

You may request to stop communications at any time by contacting us directly.

Cookies and Website Analytics

Our website uses cookies and similar technologies to:

Ensure proper site functionality
Understand how visitors use our site
Improve performance and user experience

This may include services such as website analytics, security tools, or content delivery networks. You can control cookies through your browser settings.

Third-Party Services

To operate our business and website, we may use trusted third-party services such as:

Website hosting providers
Analytics and performance tools
Email delivery services
Payment processors (if applicable)
Mapping or location services

These providers only receive information necessary to perform their services and are not permitted to use it for unrelated purposes.

Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal, tax, or accounting requirements

You may request deletion of your information unless retention is legally required.

Data Security

We take reasonable measures to protect your information using industry-standard security practices. While no system is completely immune from risk, we work to safeguard your data from unauthorized access or misuse.